Staff adoption

C0259Will staff need a lot of training?

Training depends on scope. The design lists role-based user guides, quick-reference cards and a competency curriculum, but none has been produced. The pilot is small enough to learn from its own screens.

C0260Are there training materials?

Planned deliverables include clinical user guides by role tier, quick cards for tablets, alerts and downtime, and an administrator guide. They are not written yet.

C0261How does the design handle shared-login habits?

By preventing shared credentials technically, while keeping security friction low, since clinics have variable IT literacy and high turnover.

C0262Can staff with large text needs use it?

The pilot has large-text, high-contrast, light theme and reduce-motion preferences.

C0263Are alerts easy to recognise under stress?

Alerts use colour plus pattern plus plain text, so they do not rely on colour alone, and emergency alerts take over the full screen with a deliberate acknowledgement.

C0264Is the touch target large enough for gloved hands?

Not yet: buttons in the pilot are 36 px against a 48 px target in the specification. It is a known, unfixed defect.

C0265Are there usability metrics?

Time to chart, tasks per session and usability score per release are planned measures. None has been collected.

C0266Can I set the screen language for each user?

Localization is a specification target. The pilot screens are English only.

C0267Can the front desk and nurses see different screens?

Yes: navigation and permissions follow the role tier and the tenant's manifest.

C0268How are nurses supported on handoff?

A nursing handoff feature is designed in the nursing module. It is not built in the pilot.

C0269How does the system reduce typing?

Type-ahead over coded lists exists in the pilot. Templates, order sets and ambient documentation are planned, with AI off by default.

C0270Is there a patient-facing guide?

Patient education content is part of the planned portal and forms library. Nothing is published.

C0271Who supports super-users?

Support for each tier is undecided; escalation paths and severity levels are designed.

C0272Can staff practice without real patients?

Yes. Everything in the pilot uses synthetic, clearly labelled records, which suits practice and demonstrations.

C0273How are drills supported?

Code alerts support drill mode in the pilot, and the design calls for unit-level downtime drills.